WEB PAGE FREQUENTLY ASKED QUESTIONS

ARE YOU DOWN?

WHAT IS A COOKIE?

IS THERE ANY SOFTWARE THAT CAN EITHER TELL ME WHAT BAD SITES THAT MY CHILDREN BEEN TO OR BLOCK THEM OUT?

HOW DOES ONE GET A COMPUTER VIRUS?

MY TOOL BAR IS MISSING IN INTERNET EXPLORE WITH THE BACK, FORWARD, AND MAIL ICON?

HOW DO I GO TO INTERNET ADDRESS I FIND ON TELEVISION OR IN MAGAZINE ADVERTISEMENTS?

ARE YOU DOWN?
We are hardly ever down, most problems is on the clients machines.  Something usually is not configured or setup correctly.  A lot of the time Just shutting down the computer and then turning it back on after a few seconds fixes most problems.

WHAT IS A COOKIE?
A cookie is a small piece of information sent to your browser which contains information about settings you changed on a web site. For example, if you go to an on-line bookstore and put 3 books in your cart but then decide that you want to purchase those books later, the web site will send a cookie to your browser with information on
what books you selected. When you visit that site again, the cookie will be sent back to the site, and the site will display "where you left off."

While some have theorized that cookies may be being used to track information on your actions on a web site for advertisement or monitoring purposes, cookies can be considered a valuable and harmless tool for web sites to use to "save your settings" for a particular page.

Good sources of information on cookies are located within the links below:
http://www.cookiecentral.comMicrosoft's and Netscape's definitions of a cookie

IS THERE ANY SOFTWARE THAT CAN EITHER TELL ME WHAT BAD SITES THAT MY CHILDREN BEEN TO OR BLOCK THEM OUT?

There is a whole bunch of software that can block out these types of sites.  Microsoft Internet Explore has some content control within its options.  Once in Internet Explore for Internet Explorer 3.0x and 4.0x, click on the view then options or Internet Options, then on the Security Tab.  For Internet Explore 5.0x, click on tool then Internet Options then to the Security tab.  once on the security tab there is something called content advisor, click on that and setup your preferences.  Also there is many programs that do the same thing, most of which can be found on this page:  Parental Control Software

HOW DOES ONE GET A COMPUTER VIRUS?
"Virii (or viruses) CAN be sent through email. But they cannot be plain text. Here are known ways to send virii through email: 1. With an attached executable. This can only hurt you if you if you execute it. Names will be disguised like Windows96up.exe or Freestuff.exe. 2. As an HTML mail-message, linking to a gif/jpeg file, which has a virus in it. Text-only mail-readers will not be hurt by this. 3. Mail with an attached Word/Excel file. This can only hurt you, if you open it in the corresponding program. It will have a macro in it, that actually has a virus. Protection against this is common-sense." - Mercurio

MY TOOL BAR IS MISSING IN INTERNET EXPLORE WITH THE BACK, FORWARD, AND MAIL ICONS?

To get back your Internet Explore toolbar bar back in Internet Explore 3.0 Click on View Then Toolbar.  To Get Your Toolbar Back in Internet Explore 4.0x/5.0x, click on View | Toolbars | Standard Buttons.

HOW DO I GO TO INTERNET ADDRESS I FIND ON TELEVISION OR IN MAGAZINE ADVERTISEMENTS?

There is many ways you can do this the two easiest are listed below:

  1. If you can find either where it says address or location at the top, just erase what it says and type in your Web Address or URL that you found.  When typed in MAKE SURE YOU PRESS ENTER ON YOUR KEYBOARD, NOT SEARCH
  2. If you cannot find either location or address at the top, you can click on file then open and type in your web address or URL in the place and then press either open or OK.