These are the options that you will need to fill in for apple devices. Email programs for iPad, Macbook, iPhone, iPod, etc will ask you to input the following options in the email settings.
You must navigate to you email settings and compare the different options on your device to the table below. Items with ax 'X' in it is the correct setting. Items in brackets are for your personalized information.
If you need further assistance please call 888-299-0071
|Full name:||Your name as you would like it to appear on messages you send, such as Tom Clark.|
|My email address:||@ .||Such as email@example.com.|
|My email provider:||The name of your email service provider such as MobileMe, Yahoo, Gmail, Comcast, or AOL.|
|Incoming (POP or IMAP) mail server settings|
|POP [ X ]
IMAP [ ]
Exchange IMAP [ ]
Exchange 2007 EWS [ ] (see below)
|Your provider will understand which Account type to select.|
|Description:||Used to title your inbox in Mail.
Such as "Tom's email"
|Incoming mail server hostname:||mail.torchlake.com||Such as mail.example.com|
|Username:||[Your email address]||Example:firstname.lastname@example.org|
|Password:||[Your email password]||Used to protect your email account.|
|Incoming server port number:||110||Your provider will understand which port to select.|
|Incoming server authentication method:
|Password [ X ] MD5 [ ] NTLM [ ] Kerberos [ ] None [ ]||Your provider will understand which authentication method to select.|
|Incoming mail server supports Secure Sockets Layer (SSL)?||Yes [ ] No [ X ]||Your provider may call this Transport Layer Security (TLS).|
|Outgoing (SMTP) mail server settings|
|Outgoing Mail Server:||Such as smtp.example.com|
|Outgoing server port:
|25 [ ] 465 [ ] 587 [ X ] Other:||Your provider will understand which port to select.|
|The outgoing mail server supports Secure Sockets Layer (SSL):||Yes [ ] No [ X ]||Your provider may call this Transport Layer Security (TLS)|
|Outgoing server authentication type:
|Password [ X ] MD5 [ ] NTLM [ ] Kerberos [ ] None [ ]||Your provider will understand which authentication method to select.
If "None", ask for the Internet Service Provider off-network outgoing (SMTP) mail server settings to use when you are connected to the Internet from outside your ISP; for example, a WiFi hotspot at your local coffee shop. Use the next chart to denote these settings.