support@torchlake.com Billing questions: billing@torchlake.com
PLEASE NOTE:
We recommend you print out a copy of the directions for setting up the internet
on your particular kind of computer.
You also may want to print out the "Common Connection Problems" section.
Tech Support: (231) 331-4622 | (231) 331-4620 Office Hours: Mon.-Fri. 9am-7pm Sat. 9am-Noon.
| Useful Links | General Settings |
Common Connection Problems |
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Virus Information
Windows Systems Netscape Setup Directions 2.0x, 3.0x 4.0x Outlook Express Setup Directions Macintosh Setup Installing Dialup Networking Installing dialup networking (DUN) Webtv Setup Webtv setup for Chain O' Lakes Internet AOL Setup AOL 4.0 Setup for use through Chain O' Lakes Internet AOL 6 & 7 Setup for use through Chain O' Lakes Internet FTP Setup |
Local Chain O' Lakes Internet Phone Numbers:
Local Dial: 331-4333 Kalkaska: 258-0776 Traverse City: 932-1105 Mancelona: 587-1160 Charlevoix: 237-7707 Cadillac: 577-4015 & 876-3186 Fife Lake: 441-0071 & 441-2071 Email Settings: Email Address: Username@torchlake.com (where username is what you give us as a login name) Incoming or POP3 Server: torchlake.com Outgoing or SMTP Server: torchlake.com POP3 Login or Account Name is just your username New Groups Settings News Group or NNTP Server: news.newshosting.com Support Numbers are
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Invalid Username or Password when trying to
connect Error 691 Internet Explorer or Outlook Express wont dial up - "Page cannot be displayed" Disconnected every time after sending or receiving mail Frequently disconnected for no apparent reason My password is not being saved Email gets stuck when downloading |
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